Managing Anger & Aggressive Behavior
Jane McGregor, PhD
CE Credit: 3 Hours
Learning Level: Introductory
Managing Anger & Aggressive Behavior is a 3-hour online continuing education (CE) course that provides strategies for dealing with anger and aggression in clinical practice.
Healthcare professionals in every specialty have had experiences with anger and aggression, sometimes finding themselves the target of their clients’ anger. We are human, and all of us are subject to the full range of human emotions, even as therapists within the context of professional encounters with our clients. While anger is perfectly normal and almost universally experienced and expressed by individuals, it can become highly problematic when it is excessive in frequency and duration and is disproportionate to the event or person who triggered it.
The intent of this course is to address four interrelated topics: (1) understanding anger, (2) managing one’s own anger, (3) managing aggressive behavior from others, and (4) teaching clients to manage problematic anger. We will explore the different ways in which people can express outrage, including the commonly encountered forms of aggression (passive aggression, covert aggression, overt aggression, and outright hostility), and provide strategies for dealing with aggressors. As a foundation, we will also discuss coping strategies for managing our own anger and frustration as we go about our daily lives.
Course #31-16 | 2019 | 53 pages | 20 posttest questions
Professional Development Resources, #1046, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Professional Development Resources maintains responsibility for this course. ACE provider approval period: 6/12/2022 - 6/12/2025. Social workers completing this course will receive 3 clinical continuing education credits.
Professional Development Resources is also approved by the Florida Board of Clinical Social Work, Marriage & Family Therapy, and Mental Health Counseling (#BAP346); the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers (#SW-0664 - Note: New York social workers will receive 3 continuing education credits for completing this self-study course); the Ohio Counselor, Social Worker, and Marriage & Family Therapist Board (#RCST100501 - Note: Ohio social workers completing this course will receive 3 clinical continuing education credits); the Texas State Board of Social Worker Examiners (#5678); and is CE Broker compliant (#50-1635 - all courses are reported within two business days of completion).
This online course provides instant access to the course materials (PDF download) and CE test. The course is text-based (reading) and the CE test is open-book (you can print the test to mark your answers on it while reading the course document).
Successful completion of this course involves passing an online test (80% required, 3 chances to take) and we ask that you also complete a brief course evaluation. Click here to learn more.
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Jane McGregor, PhD, who received her doctorate from the London School of Hygiene and Tropical Medicine, was an assistant professor at Nottingham University and a clinical practitioner in the U.K. National Health Service and charitable sector. She currently lectures part-time at the University of Nottingham and is a freelance researcher and author, who co-authored The Sociopath at the Breakfast Table and Coping with Difficult Families and wrote Drink and The City. She is currently working on a new title, Coping with Aggressive Behavior. Dr. McGregor is a trustee for the charity The Society for Research into Empathy, Cruelty, and Sociopathy (SoRECS).
Financial: No relevant financial relationships exist.
Nonfinancial: No relevant nonfinancial relationships exist.