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Communication with Elders

Laura More, MSW, LCSW; Edie Deane, MS-CCC

CE Credit: 2 Hours

Target Audience: Occupational Therapy CEUs

Learning Level: Introductory

Course Type: Online

Course Abstract

Communication with Elders is a 2-hour online continuing education (CE/CEU) course that helps occupational therapists (OTs) communicate more effectively with older patients/clients.

With the increasing number of older people in the United States, it is vital for healthcare professionals to communicate effectively and respectfully with elders. Effective, appropriate communication with elders is important for many reasons. For occupational therapists, communication is the foundation of service delivery. Communication is required for assessment of the person prior to treatment. Symptoms are, after all, subjective and must be reported by the person to the clinician.

Effective communication also contributes to health literacy; the person’s understanding of her condition, treatment options, and the treatment plan to be followed. A person cannot comply with a treatment program unless the program is communicated clearly enough for the person to understand it. The more effective the communication, the more effective treatment will be – and the more cost effective. Communication also helps the clinician understand the whole person: the emotional, social, and financial realities that affect response to treatment and ability to comply. This course provides an overview of aging changes that affect communication, dysfunctional communication habits to avoid, and strategies for appropriate communication with elders.

Closeout Course #20-96 | 2015 | 26 pages | 15 posttest questions 

Learning Objectives

1. Describe three aging changes that impact communication with elders
2. List three strategies for communication with a person with dementia
3. Distinguish between effective communication and elderspeak
4. Identify signs of possible elder abuse
5. Name a nonverbal body language sign that differs from culture to culture
6. Describe the most appropriate response to an elder with suicidal ideation
CE INFORMATION

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Professional Development Resources
is an AOTA Approved Provider of continuing education (#3159). OT Content Focus - Domain of OT: Client Factors and Mental Function; OT Process: Intervention. This program is offered for 0.2 CEU's. The assignment of AOTA CEU's does not imply endorsement of specific course content, products, or clinical procedures by AOTA. Professional Development Resources is also approved by the Florida Board of OT Practice (#34). Participant successfully completed the required assessment component for this activity.

COURSE DIRECTIONS

This online course provides instant access to the course materials (PDF download) and CE test. After enrolling, click on My Account and scroll down to My Active Courses. From here you’ll see links to download/print the course materials and take the CE test (you can print the test to mark your answers on it while reading the course document).

Successful completion of the online CE test (80% required to pass, 3 chances to take) and course evaluation are required to earn a certificate of completion. Click here to learn more.

About the Author(s)

Laura More, MSW, LCSW, is a healthcare author and licensed clinical social worker. Laura was one of the founding partners of Care2Learn, a provider of online continuing education courses for the post-acute healthcare industry. She now provides healthcare authoring services. She has authored over 120 online continuing education titles, co-authored evidence-based care assessment area resources and a book, The Licensed Practical Nurse in Long-term Care Field Guide. She is the recipient of the 2010 Education Award from the American College of Health Care Administrators.

Disclosure:
Financial: Laura More receives author compensation from Professional Development Resources.
Nonfinancial: No relevant nonfinancial relationship exists. 


Edie Deane, MS-CCC, is a creative leader who infuses all her work with an entrepreneurial spirit. Edie’s career spans healthcare areas from hands-on service to e-business. Her portfolio of experience includes:  leadership, strategic and business development as online education company Care2Learn’s founder/owner; operations, administration, and education/training in national rehabilitation companies; and development of an e-learning department in a prominent healthcare software company. Edie currently owns ED Consulting & Coaching, focused on services for the LTPAC ecosystem. 

Disclosure:
Financial: No relevant financial relationships exist.
Nonfinancial
: No relevant nonfinancial relationships exist.


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